How do I pay for my event registration?
We only accept credit card payments for all event registrations. Payment for our event registration is by credit card only and through our online system. All payment is due upon registration.
How do I confirm my registration for an event?
When you complete your registration for an event, we’ll automatically send you an email confirmation. If you do not receive your confirmation, please first check your spam folder or box. If not found in your spam folder please contact us.
May I send someone in my place to an event?
Your registration for a meeting, conference, or any other type of event is transferable to another individual employed by your organization. To facilitate the process, please download and complete the Substitution Request Form (PDF) before contacting Member Operations.
If I cancel my registration, can I receive a refund?
We issue full refunds of registration fees (including guest registrations) only if we receive a cancellation request in writing in accordance with the cancellation policies of the specific event. After the indicated cancellation date, you may incur a cancellation fee or be ineligible for a refund.
The fee for an original signed visa letter is not refundable at any time.
To facilitate the refund process, please complete the Refund Request Form (PDF).
Please note: Refunds can take up to three to five business days to fully process.